EMOTIONAL OR RATIONAL?
In the market, there are two types of consumers:
(A) Rational Consumer - the potential consumer who carefully paid attention to promotional messages before making product choices. Classic economic theory rates this particular consumer a self-interested and naturally desiring person to maximize profits while valuing time (Haugtvedt,C.P, et.al, 2012).
(B) Emotional Consumer - the potential consumer who is stimulated by advertising will encourage them to try particular products and brands. If the feel-good factor is reinforced, repeated purchases will likely occur (Wright, R, 2006).
stevensonfinancialmarketing, 2012 |
References:
-Haugtvedt, C.P, et.al, 2012. Handbook of Consumer Psychology. New York:Psychology Press.
- McGovern, C, 2009. Sold American: Consumption and Citizenship, 1890-1945. Chapel Hill:University of North Carolina Press
- Wright, R, 2006. Consumer Behaviour. [online] Available at: <http://books.google.com.my/books?id=R329I_4nQOgC&printsec=frontcover#v=onepage&q&f=false> [Last Accessed 21 November 2013].
By VANESSA VERA.
*This post is strictly unofficial. For educational purposes only and is based on student opinion and research. Not for any other uses.
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